We are confident in our pieces and therefore we guarantee a lifetime of wear. However if one of your LEETHA’s cashmere has been damaged there’s only three steps to follow:
1/ Please contact us only on email@example.com for requirements
2/ We collect these pieces twice a year (January and September) to bring them into care for a minimal cost of 80-100 Euros or for free if you’re part of our Gold List Member*…
3/ Please note that repairs can take 2-3 months as they are done by hand using an old-fashioned technique to guarantee top quality. Depending on the hole we can’t promise that your knits will be repaired but we assure you that we’ll try our best.
*7 000 euros/ year spent